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Product Advisory: Nokia BL-5C battery

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Dear Nokia Customer,

This is a product advisory for the Nokia-branded BL-5C battery manufactured by Matsushita
Battery Industrial Co. Ltd. of Japan between December 2005 and November 2006. This product
advisory does not apply to any other Nokia battery.

Nokia has identified that in very rare cases the affected batteries could potentially
experience over heating initiated by a short circuit while charging, causing the battery to
dislodge. Nokia is working closely with relevant local authorities to investigate this
situation.

Nokia has several suppliers for BL-5C batteries that have collectively produced more than
300 million BL-5C batteries. This advisory applies only to the 46 million batteries
manufactured by Matsushita between December 2005 and November 2006. There have been
approximately 100 incidents of over heating reported globally. No serious injuries or
property damage have been reported.

Consumers with a BL-5C battery subject to this advisory should note that all of the
approximately 100 incidents have occurred while charging the battery. According to Nokia's
knowledge this issue does not affect any other use of the mobile device. Concerned consumers
may want to monitor a mobile device while charging that contains a BL-5C battery subject to
this product advisory.

While the occurence in the BL-5C batteries produced by Matsushita in the time-period
specified is very rare, for consumers wishing to do so, Nokia and Matsushita offer to
replace for free any BL-5C battery subject to this product advisory.

The BL-5C batteries which are subject to the product advisory were used with the following
Nokia models or separately as accessories:


Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia
1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300,
Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia
3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108,
Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia
6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822,
Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60

This product advisory applies also to the following accessories:

Nokia Wireless GPS Module LD-1W,
Nokia Wireless GPS Module LD-3W


“Nokia” and “BL-5C” are printed on the front of the battery. On the back of the battery, the
Nokia mark appears at the top, and the battery identification number (consisting of 26
characters) is found at the bottom. If the battery identification number does not contain 26
characters, it is not subject to this product advisory.

If you are interested to know if your battery is part of this product advisory, please
follow the two steps below:


1) Switch off your mobile device and check the battery model. If your battery is not
a BL-5C model, you are not included in this product advisory and your product will not be
replaced.

bl5c1



2) If your battery is a BL-5C model, remove the battery and check the 26-character
identification number from the back of the battery. Enter the identification number in the
field below and you will be advised if your battery may be replaced.

bl5c2



ENTER HERE THE 26-CHARACTER PRODUCT IDENTIFICATION NUMBER AND PRESS 'SUBMIT'

Battery identification number: